At TRUMPF GmbH + Co. KG, all purchased and standard parts are entered in the SAP system. In the past, however, requesting and approving new parts took place outside the SAP system. This meant that new parts were often requested, even though they were already in stock. This mainly affected purchased parts, which, unlike standard parts, could not be fully classified according to DIN (German Institute for Standardization). As a result, increasing numbers of duplicates accumulated in the material masters over time, with many requests proving to be redundant.
The ordering process was inefficient. For each order, long forms that varied from part to part had to be filled out and checked. Even when the part had been approved, the data still had to be entered manually in the SAP system – this alone took a good half hour for each new part.
To simplify and speed up the process for requesting and approving purchased parts, while also improving the quality of the requests and the entered data, the project „New Request Process for Purchased Parts“ was launched in 2009. The aim was to establish a standardized process, fully managed and documented in SAP, with clear responsibilities, and compliant with the quality standards.