“The customer is king!” – We’re sure you’ve heard that statement countless times. But how often does it actually apply? In an era where the customer has huge expectations, not often enough. This presents you with a great opportunity to set yourself apart from the competition using your existing SAP system. Your sales team can prepare quotations in the shortest possible time and your customer service can respond immediately to any request.
Draw up customer contracts with framework conditions and service-level agreements.
Ensure optimal collaboration between field and office sales forces.
Simplify and accelerate complex sales processes.
Facilitate quotation and order approval processes.
Shorten response times in sales and service.
You could offer the best product or service – but without a conscientious sales team or transparent contract management, you will not be successful in the long run. Your team must be able to respond quickly to each specific customer situation. Any processes such as drawing up contracts should be achieved quickly and reliably. In today’s market, the customer is not prepared to compromise. Fortunately, XFT can help – our add-ons have been developed to ensure that you get the most out of your existing SAP system. As customer demand increases, you can instantly add further products or solutions.
Want to know how XFT can support you with sales and service? Read our quick facts for all key information at a glance.
If your sales and service processes are unique and specifically tailored to your operation – no problem! In addition to our application products, we develop and integrate customized solutions into your SAP system. Based on our well-established core products and tools, individual solutions can be implemented quickly and cost-effectively.
“The investment was well worth it. This was our most successful SAP project! Building on this basis, we plan to implement further processes. XFT offers innovative solutions for integrated, file-based processing in SAP.”
Are you already using SAP? If so, excellent choice! And one that is about to pay dividends. With add-ons from XFT, you get the most out of your business software. Our products for sales and service are connected to the SD module of your SAP system, meaning the path is clear for digitized contract and sales management. No other product on the market can offer this.
What’s more, at XFT, we don’t just sell software. We provide assistance and advise you on how to get the most out of your IT, remaining at your side until you are fully satisfied.
