Sales & Service

The Customer Comes First

Accelerate Sales and Manage Contracts More Easily

“The customer is king!” – We’re sure you’ve heard that statement countless times. But how often does it actually apply? In an era where the customer has huge expectations, not often enough. This presents you with a great opportunity to set yourself apart from the competition using your existing SAP system. Your sales team can prepare quotations in the shortest possible time and your customer service can respond immediately to any request.

With XFT products for sales and service, you can:

Draw up customer contracts with framework conditions and service-level agreements.

Ensure optimal collaboration between field and office sales forces.

Simplify and accelerate complex sales processes.

Facilitate quotation and order approval processes.

Shorten response times in sales and service.

XFT Products for the Sales & Service Sectors

You could offer the best product or service – but without a conscientious sales team or transparent contract management, you will not be successful in the long run. Your team must be able to respond quickly to each specific customer situation. Any processes such as drawing up contracts should be achieved quickly and reliably. In today’s market, the customer is not prepared to compromise. Fortunately, XFT can help – our add-ons have been developed to ensure that you get the most out of your existing SAP system. As customer demand increases, you can instantly add further products or solutions.

XFT Contract Manager
Manage all contracts centrally – from preparation to extension.
  • Manage your contracts throughout their lifecycle.
  • Maintain control over all conditions and deadlines.
  • Ensure compliance throughout.
XFT Sales Manager
Simplify and accelerate your entire sales process.
  • Maintain an overview of all current processes, quotations, orders, and deadlines in your sales department.
  • Shorten lead times for quotations.
  • Access reliable, live sales data worldwide.
XFT Document Composer
Create your correspondence automatically with Word, Excel or PDF - based on your SAP data.
  • Create documents in a secure SAP process environment.
  • Avoid external steps and switching between systems in daily work.
  • Create new templates easily.
XFT Machine File
Get an overview of all sold machines.
  • All receipts and documents for a machine in one central location.
  • Quickly determine the current status of the machine.
  • Easily monitor ongoing service processes.
XFT Billing Manager
Bring your invoices quickly to their destination.
  • Keep track of all outstanding payments.
  • Document each approval step in a legally compliant manner.
  • Use flexible output channels.
XFT Sales Document Cycle
Easily create flexible sharing scenarios.
  • Specified to the sales area.
  • Document every step in a legally compliant manner.
  • In a mobile interface SAPUI5.

Want to know how XFT can support you with sales and service? Read our quick facts for all key information at a glance.

Customized Development

If your sales and service processes are unique and specifically tailored to your operation – no problem! In addition to our application products, we develop and integrate customized solutions into your SAP system. Based on our well-established core products and tools, individual solutions can be implemented quickly and cost-effectively.

“The investment was well worth it. This was our most successful SAP project! Building on this basis, we plan to implement further processes. XFT offers innovative solutions for integrated, file-based processing in SAP.”
Werner Flaisch, IT Manager, Schlösser GmbH & Co. KG

Why Choose XFT for Sales and Service?

Are you already using SAP? If so, excellent choice! And one that is about to pay dividends. With add-ons from XFT, you get the most out of your business software. Our products for sales and service are connected to the SD module of your SAP system, meaning the path is clear for digitized contract and sales management. No other product on the market can offer this.

What’s more, at XFT, we don’t just sell software. We provide assistance and advise you on how to get the most out of your IT, remaining at your side until you are fully satisfied.

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