Today, the HR department at BC Hydro is operating at peak efficiency with its new XFT Personnel File management system. More than ‘simply replacing paper,’ the team successfully executed on its vision of an end-to-end paperless system that automates workflows and approval processes — both routine and ad hoc — freeing up valuable resources for more strategic people management activities.
In the process, the HR team dramatically increased visibility into the document creation and management process, with capabilities ranging from e-mail deadline notifications to ensure projects always stay on track, to comprehensive audit trails for legal- and regulatory-reporting purposes. The days when an employee file had to be tracked down in an approving manager’s inbox or recreated to fill in missing information are happily in the past.
From a security perspective, employee confidentiality is now safeguarded through SAP services, eliminating a significant source of potential liability for the utility. Secure, documented access to personnel information ensures only authorized representatives are able to retrieve all, or parts of, an employee’s file, with indi- nqualified success.” vidual access granted based upon their SAP Self Service authorization or user role.
By eliminating the need to store paper, the HR department also reclaimed sorely needed office real estate, while reducing document delivery times by up to four days — a considerable timesavings that is contributing to efficiencies across all aspects of BC Hydro’s operations — from how long it takes to on-board a new employee, to fulfilling an employee’s request to access their employment file within the government-mandated 24-hour timeframe.
“With XFT, the on-boarding of new employees, updating of existing records or compilation of workforce metrics for strategic planning purposes has never been easier,” continued Ms. Foster. “In this and many other ways, the impact of XFT on our organization cannot be understated. It has allowed us to re-think and re-tool internal HR processes, resulting in best practice solutions that optimize how we allocate people resources for the betterment of our business. XFT and SIS NW played a critical role in helping make this a reality for BC Hydro and ensuring.